![]() Starting in customer support most likely gave Nadja a lot more context on what types of issues Education Perfect’s customers care about as she moved to a more data-focused role. ![]() I was interested in an internal data role. You don’t come across many people who take that kind of career trajectory, so I asked Nadja how she found herself as a backend developer:Īt university, I studied computer science and six months before I graduated, the team pulled me aside to see what I wanted to do. ![]() Nadja started in customer support, then moved to the enrollment team, and ultimately became a backend junior developer. From customer support to backend junior developerĮducation Perfect supports students in an online learning environment by providing assessment and collection of student feedback for teachers. In this episode, Nadja discusses how she went about automating weekly reports for the head of customer support, communicating data with internal stakeholders, and setting up data definitions so the whole company is on the same page (spoiler: it involves “ski passes”). This was one of my first jobs as an analyst, and also what Nadja Jury, a data scientist at Education Perfect, is doing at her company. Whether you automate the report through a bunch of Excel formulas or setting up some sort of data pipeline, analysts are always thinking about driving internal efficiencies. One of the best feelings is knowing you’ve streamlined and automated a report such that your colleague doesn’t have to spend hours creating the report every week. Subscribe: Google Podcasts | Spotify | TuneIn | RSS
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